Patient Financial Assistance Program

Financial concerns shouldn't keep your patients from accessing their potentially life-saving cell therapy—or thriving after treatment. Thanks to our financial supporters, NMDP^SM offers financial assistance grants to support your patients and their families. 

Your patients can receive financial assistance from NMDP for things like: 

• Unexpected financial barriers, like unemployment or extended hospital stay expenses 
• Out-of-pocket costs related to medical care, such as copays for prescriptions, clinic visits and dental work 
• Non-medical out-of-pocket expenses for patients and caregivers, like temporary housing, food and gas 
• Medical costs associated with chronic graft-versus-host disease (GVHD) management 
• Travel costs related to clinical trials 

Patient eligibility status is determined when you apply for assistance on your patient's behalf. 

• If you already have an NMDP Okta account and need access to Good Grants, contact the NMDP Service Desk for support at 1 (763) 406-3411 or 1 (800) 526-7809, ext. 3411 (available 24/7).  
• If you are a social worker at a Network transplant center and new to NMDP's systems, contact your center's primary transplant coordinator for NMDP. They will request access on your behalf. Once the form is submitted, you or your coordinator can get your login and password from the NMDP Service Desk within 24 to 48 hours. 
• If you are not a Network transplant center staff member, contact patientgrants@nmdp.org for application access. 

Need help identifying your center's primary coordinator? Contact membership@nmdp.org. 

Your patient is eligible for financial assistance from NMDP if they: 

1. Are actively being treated for their disease at the time of application,
2. Have a household income less than 350% of the federal poverty level and
3. Meet any additional criteria outlined below.* 

The pre-transplant grant helps patients with out-of-pocket costs before an NMDP-facilitated transplant. To qualify a patient must have a formal search of the NMDP Registry^SM with the intention to have an NMDP-facilitated transplant. 

The post-transplant grant helps patients with out-of-pocket costs an NMDP-facilitated transplant center. To qualify a patient must have received an NMDP-facilitated transplant within the last three years

The GVHD grant helps patients with out-of-pocket GVHD treatment costs after an NMDP-facilitated transplant. To qualify a patient must: 

• Be at least 90 days post NMDP-facilitated transplant 
• Be receiving active GVHD treatment 

The clinical trial travel grant helps patients with out-of-pocket travel costs to participate in an interventional clinical trial. To qualify a patient must:

• Be enrolled or enrolling in a United States-based interventional clinical trial to treat a blood cancer or blood disorder
• Have travel costs to participate in the clinical trial  

The Sickle Cell Disease Fertility Preservation Grant provides a limited number of qualified patients up to $10,000 towards preserving fertility prior to transplant. This grant can cover expenses including, but not limited to, oocyte retrieval/embryo culture/cryopreservation, semen analysis/freezing, storage fees and medications. 

To be eligible for the Sickle Cell Disease Fertility Preservation Grant, all the following must be true:* 

• Patient is pre-transplant and has a diagnosis of sickle cell disease 
• Transplant team has identified a donor or cord for collection 
• Fertility clinic consultation in process or completed 
• Household size and income do not exceed 350% of the Federal Poverty Level 
• Application is submitted before preservation begins 

NMDP patient navigators can help your patients and their caregivers get answers to financial and insurance questions, cope with uncertainty and connect them with others who understand the transplant process. 

Get in touch with our Patient Navigator team at patientinfo@nmdp.org or call 1 (888) 999-6743. 

You can also browse our Materials Catalog for free financial resources for your patients. 

It’s difficult for many patients to keep paying their mortgage, utilities or credit card debts when there are so many new bills to pay after transplant. 

If it’s hard for your patients to keep up with all their bills, suggest they: 

• Call their creditors 
• Explain their situation 
• Ask about getting lower, more manageable monthly payments 

Many will understand and work with a patient. 

If your patients need help talking to creditors about lowering their payments, suggest they call a nonprofit consumer credit counseling service. These organizations can help patients set a budget. They can also work with creditors to come up with a payment plan. Call 1 (800) 388-2227 or visit the National Foundation for Credit Counseling. 

Email our Patient Financial Assistance team at patientgrants@nmdp.org or call (763) 406-8114.